TAROMAYA Expert Terms & Conditions
Welcome to TAROMAYA. These Terms & Conditions govern your registration and engagement as an Expert on the TAROMAYA platform. By registering, clicking "I Agree", or using the platform, you confirm that you have read, understood, and agree to be legally bound by these Terms & Conditions.
1. Eligibility
You must be at least 18 years of age and legally competent to enter into this agreement. You agree that all information, identity documents, qualifications, certifications, experience details, and bank information submitted by you are true, complete, and accurate. TAROMAYA reserves the right to verify all information at any time and may reject, suspend, or terminate any registration if false, misleading, or forged information is discovered.
2. Independent Professional Relationship
You acknowledge that you are joining TAROMAYA as an independent professional service provider. Nothing contained in these Terms creates an employer-employee relationship, partnership, agency, joint venture, franchise, or ownership interest. You are solely responsible for your taxes, statutory obligations, and legal compliances applicable to your profession.
3. Professional Services
You agree to provide your consultation services honestly, ethically, professionally, and respectfully through the TAROMAYA platform only. You shall maintain professional behaviour while interacting with customers and comply with all operational guidelines issued by TAROMAYA from time to time.
4. Working Hours & Availability
If working hours or shifts are assigned, you agree to remain available during your approved schedule. You shall attend consultations promptly and maintain a stable internet connection, clear audio quality, and a disturbance-free environment. Repeated missed calls, avoidable disconnections, prolonged unavailability, or poor responsiveness may result in warnings, suspension, or termination of your account.
5. Payments
Professional fees shall be paid at the mutually agreed rate. Payments are generally processed on or before the 15th day of the following month, subject to verification of consultation records, attendance, customer feedback, compliance with these Terms, and completion of financial reconciliation. Applicable taxes or statutory deductions may be deducted wherever required by law.
6. Performance
Customer allocation, profile visibility, rankings, badges, incentives, promotions, bonuses, category upgrades, and other benefits are entirely at the sole discretion of TAROMAYA. Registration on the platform does not guarantee consultations, earnings, minimum income, incentives, promotions, or continued engagement.
7. Professional Conduct
You agree to maintain honesty, integrity, professionalism, courtesy, and respect in every consultation. You shall not use abusive, offensive, discriminatory, threatening, or inappropriate language. You shall not intentionally mislead customers, make false promises, guarantee predictions, create fear to influence decisions, or engage in unethical practices.
8. Customer Protection
All customers introduced through TAROMAYA remain exclusive customers of TAROMAYA. You shall not directly or indirectly solicit, divert, retain, or provide services to TAROMAYA customers outside the platform during your engagement and for twelve (12) months after your engagement ends. You shall not request or accept direct payments, gifts, commissions, referrals, or personal benefits from customers outside the authorised payment system. Sharing your personal phone number, email address, social media accounts, messaging applications, or requesting customers to communicate outside the TAROMAYA platform is strictly prohibited unless expressly authorised by TAROMAYA.
9. Confidentiality
You agree to maintain complete confidentiality regarding customer information, consultation records, pricing, business methods, operational procedures, software, AI-generated content, training material, internal communications, marketing strategies, and all other confidential information belonging to TAROMAYA. This obligation continues even after your association with TAROMAYA ends.
10. Intellectual Property
All logos, trademarks, website content, software, reports, branding, designs, scripts, consultation formats, AI-generated content, training material, customer databases, promotional material, and all intellectual property belong exclusively to TAROMAYA. You shall not copy, reproduce, distribute, publish, sell, modify, or use any such material without prior written permission.
11. AI Profile & Branding
You authorise TAROMAYA to create, edit, optimise, and use your profile, biography, photographs, AI-generated images, digital avatars, display names, promotional creatives, rankings, badges, categories, and other branding material for marketing, promotional, and business purposes during your engagement.
12. Account Suspension & Termination
TAROMAYA may suspend, restrict, investigate, or terminate your account immediately for violations of these Terms, repeated customer complaints, fraud, submission of false information, confidentiality breaches, misconduct, unauthorised customer solicitation, acceptance of direct payments, misuse of Company resources, intellectual property infringement, or any activity that may harm TAROMAYA or its customers. TAROMAYA may withhold disputed payments pending investigation and may recover actual losses and pursue legal remedies where permitted by law.
13. Limitation of Liability
TAROMAYA shall not be liable for interruption of services caused by internet failures, device issues, software problems, force majeure events, customer behaviour, technical outages, or any indirect, incidental, or consequential loss, including loss of expected income or business opportunities.
14. Changes to Terms
TAROMAYA reserves the right to amend, modify, or update these Terms & Conditions, operational policies, business procedures, and platform rules at any time. Updated Terms shall become effective upon publication on the TAROMAYA website or communication through official channels. Continued use of the platform constitutes acceptance of the revised Terms.
15. Governing Law & Dispute Resolution
These Terms shall be governed by the laws of India. Any dispute shall first be attempted to be resolved amicably through mutual discussions. If unresolved, the dispute shall be referred to arbitration in accordance with the Arbitration and Conciliation Act, 1996. The courts at Mumbai, Maharashtra shall have exclusive jurisdiction over matters not subject to arbitration.
16. Electronic Acceptance
By clicking "I Agree", registering an account, logging in, or using the TAROMAYA platform, you confirm that you have carefully read, understood, and voluntarily accepted these Terms & Conditions. Such electronic acceptance shall constitute a valid and legally binding agreement under the Information Technology Act, 2000 and other applicable laws of India.
If you do not agree with these Terms & Conditions, you must not register or use the TAROMAYA platform.